Q - Do you offer free shipping?
We most certainly do! Free standard shipping is applied to all domestic orders (within US) for all orders $35+.
Please note, free shipping is applied after discount codes have been submitted; and your subtotal remains above $35. On orders under $35 a flat shipping rate of $7.90 will be charged.
Q - When will my Live K-Beauty order ship?
We process and ship out all orders Monday through Friday, not including holidays. Orders with standard shipping will usually be fulfilled and shipped the next 1-2 business days (Monday through Friday, not including holidays). We know, we’re as fast as lightning!
Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. Please note that it may take up to 24-48 hours for your tracking information to update.
Q - Where will my Live K-Beauty order ship from and how long will it take for my order to arrive?
All Live K-Beauty orders are shipped out of the US. Orders with standard shipping usually take 4-7 business days from the day it ships to arrive to its final destination.
Q - Do you charge domestic sales tax?
Domestic sales tax will be applied to orders based on order destination and in compliance with federal, state and local laws.
All Live K-Beauty policies are subject to change without advanced notice.
Q - I reached out via email but I haven't received a response in over 2 business days! What now?
We're sorry to hear this! Please make sure your inquiry was sent to firstname.lastname@example.org. We do our best to get back to everyone as soon as possible -- this usually means within 1-2 business days (Monday to Friday, excluding holidays).
Sometimes our replies can end up in Spam, so please be sure to check there and add us as a contact!